Support pets and their families as a Veterinary Receptionist Assistant at Northumberland Animal Hospital in Colborne, Ontario, using client care and scheduling skills.
This fixed-term, part-time position offers 24 to 30 weekly hours within a dual-support veterinary role. You will welcome clients, manage communications, coordinate appointments, and support veterinary staff. The position suits someone with veterinary hospital experience, a Veterinary Assistant certificate or equivalent clinical experience, and eagerness to learn medical office procedures and veterinary skills.
Key Responsibilities:
- Greet patients and pet parents with empathy and care
- Answer multi-line phones and manage client emails
- Schedule visits, follow-ups, and outbound patient calls
- Process estimates,
invoices, billing, and payments clearly
- Assist veterinary staff with treatments and daily tasks
Requirements:
- Veterinary hospital experience
- Veterinary Assistant certificate or equivalent clinical experience
- Exceptional client service and nurturing pet care approach
- Calm, gentle, adaptable approach under pressure
- Self-motivated initiative in independent and cooperative work
Bring compassionate client care, appointment coordination, and veterinary support skills to Northumberland Animal Hospital in Colborne.