Solutions Architect - CRM & SharePoint

Key Accountabilities

- Lead the technical architecture and delivery of Dynamics CRM and SharePoint upgrades.
- Validate upgrade paths from Dynamics CRM 2016 to Dynamics 365 Customer Engagement 9.x On-Premises and SharePoint 2013 to SharePoint Subscription Edition
- Develop technical architecture, upgrade strategies, migration plans, deployment, cutover and rollback documentation.
- Lead cross-functional technical teams across development, infrastructure, database, security, testing and operations.
- Provide hands-on Dynamics CRM and SharePoint technical leadership, including configuration, administration, integration and troubleshooting.
- Assess infrastructure, security, authentication, database and application dependencies.
- Identify technical risks, unsupported configurations and remediation requirements.
- Oversee testing, production migration, cutover, rollback and post-implementation stabilization.

Required Skills & Experience - MUST HAVES

- Extensive hands-on experience with Microsoft Dynamics CRM implementation, development, customization, configuration, administration and upgrades.




- Direct experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement 9.x On-Premises.
- Extensive hands-on experience with SharePoint 2013, SharePoint 2016 and SharePoint Subscription Edition (On-Premises).
- Proven experience completing on-premises to on-premises Microsoft platform upgrades (not cloud migrations).
- Solid knowledge of SQL Server, SSRS, Windows Server, Active Directory, IIS, authentication, certificates, networking, backup and recovery.
- Experience integrating Dynamics CRM and SharePoint, including server-to-server authentication.
- Experience leading complex IT upgrades, migrations and modernization initiatives.
- Proven ability to coordinate multidisciplinary technical teams and third-party vendors.
- Experience with environment builds, database migrations, testing, production cutovers, rollback and stabilization.
- Strong experience developing technical plans, architecture documentation, risk assessments and migration strategies.

Education
University degree in Information Technology, Computer Science, Engineering or a related discipline, or equivalent relevant experience.

📌 Solution Architect - CRM - Senior (Toronto)
🏢 ISG Search
📍 Toronto