Position Overview

The Program Manager assesses the performance of assigned manufacturers and product lines. You will negotiate programs, manage margins, influence adoption across our shareholder network, and ensure vendors support the business properly.

Success in this role comes from balancing three priorities:

- Vendor partnership
- Company profitability
- Customer adoption

You will work closely with leadership, sales, marketing, and operations to turn agreements into real results.

Core Responsibilities

Vendor & Program Management

- Manage strategic relationships with assigned manufacturers
- Negotiate pricing, rebates, and support programs
- Lead quarterly vendor business reviews
- Hold vendors accountable to service and support commitments
- Manage program changes and resolve commercial disputes
- Identify opportunities to improve terms and profitability

Product Line Performance

- Monitor sales, margin, and growth performance
- Identify underperforming lines and corrective actions
- Develop strategies to increase line penetration
- Rationalize product assortment where needed
- Support new product launches and conversions

Commercial Strategy

- Build programs that drive profitable purchasing behavior
- Balance competitiveness with margin protection
- Coordinate promotions and incentives with marketing
- Support national and regional sales initiatives
- Assist in pricing strategy and market positioning





Internal Alignment

- Work with sales team to support adoption in the field
- Provide training and communication to shareholders
- Coordinate with purchasing and inventory planning
- Partner with marketing on campaigns and launches
- Help leadership make informed line decisions

Data & Reporting

- Track KPIs: growth, margin, penetration, and participation
- Analyze program effectiveness
- Forecast opportunities and risks
- Prepare vendor and executive reporting

What Success Looks Like

- Vendors actively supporting the network
- Improved margin and rebate performance
- Increased line adoption across customers
- Clear accountability with supplier partners
- Programs that are simple and effective to execute

Qualifications

- 5+ years in the automotive aftermarket industry
- Experience with a WD, manufacturer, rep agency, or buying group
- Robust understanding of pricing, rebates, and distribution economics
- Comfortable negotiating commercial agreements
- Analytical mindset with strong communication skills
- Able to influence without authority
- Experience managing supplier relationships preferred

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match

Experience:

- Automotive: 5 years (required)

Work Location: In person

📌 Program Manager (Mississauga)
🏢 Bestbuy Distributors
📍 Mississauga