Job Description

The support model includes:

- 1 x FTE onsite resident FE (Business hours Monday Friday)
- 4hrs onsite (afterhours 7 days a week)

FE would be a FTE (40hrs/week). After-hours support is where the 4hrs kicks in.

Initial installation is expected to begin mid-November 2026 and last multiple weeks.

- Training to be provided onsite during installation/setup.

The technician (FE) should be familiar with:

- Data Center setting o Security
- Crash carts

- Server Troubleshooting/Diagnosis o https://hypertec.com/products/compute-servers/orion-c610r-g7-sp o https://hypertec.com/products/compute-servers/orion-c615r-g6
- Server component replacements:

- CPU
- Motherboard o RAM
- PSU/PDU
- GPU/Transceivers o Cabling

- Liquid Cooling/DLC (Direct Liquid Cooling)

- Example: https://svr.pegatroncorp.com/products/pega-pod-rack-level/nvidiablackwell/ra4801-72n1

- Experience with network switches

Rack N Roll, Staging and DC Installations

📌 Data Center Technician (Toronto)
🏢 Sybex Support Services
📍 Toronto