As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering, Data Science, Design, and Analytics to shape direction, align stakeholders, and drive execution on high-priority initiatives.

This is a senior IC role for someone who can do more than execute. We’re looking for a strategic thought partner who can bring clarity to ambiguity, set priorities across competing work, and guide sound tradeoffs in a large-scale, engineering-heavy environment.

What you’ll do

- Lead large, cross-functional programs across Search, Recommendations, and Product Knowledge from concept through launch.
- Partner with Product and Engineering leaders to shape roadmaps, clarify tradeoffs, and align work to customer and business priorities.
- Focus teams on the highest-value work by driving prioritization as business needs, timing, or capacity shifts.
- Drive execution across Product, Engineering, Data Science, Design, Analytics, and partner teams to manage dependencies, surface risks, and maintain momentum.
- Drive ambiguous problems toward transparent decisions, actionable plans, and strong execution rhythms.
- Partner with engineering teams to improve scalability, reliability, and operational readiness across the systems behind buyer discovery.
- Define and track success metrics across customer experience, adoption,



quality, and operational performance.

What you’ll bring

- 5+ years of technical program management experience leading complex, cross-functional technical programs end to end.
- A strong track record of driving large programs or portfolios across multiple teams, systems, and planning cycles.
- Excellent stakeholder management and influence skills, including the ability to align senior partners and navigate competing priorities without direct authority.
- Strong prioritization, planning, dependency management, and risk management skills.
- The ability to move comfortably between technical discussions with engineers and strategic conversations with cross-functional leaders.
- Experience delivering customer-facing products and/or platform capabilities in search, recommendations, personalization, knowledge systems, catalog, data, ML, or similarly complex technical domains.
- Strong communication skills, sound judgment, and a calm, structured approach in ambiguous environments.

Nice to have

- Experience in ecommerce, marketplace, or discovery-driven product environments.
- Familiarity with ranking, relevance, personalization, entities, taxonomies, schemas, or related intelligent systems concepts.
- Experience improving execution through planning cadences, dashboards, or tools such as Airtable or Claude Code.

📌 Senior Technical Program Manager – Search, Recommendations (Toronto)
🏢 Flexton
📍 Toronto