Job Summary

We are seeking an experienced and dynamic Store Manager to lead our retail team and oversee daily store operations. The ideal candidate will possess strong leadership, organizational, and communication skills, with a proven track record in retail management. This role involves managing staff, driving sales, ensuring excellent customer service, and maintaining store standards to achieve business objectives.

Bilingual abilities and supervisory experience are highly valued to foster a diverse and effective team environment.

Responsibilities

- Lead and supervise store staff, including recruiting, training, and developing team members to ensure high performance and engagement
- Oversee daily store operations, including merchandising, inventory management, purchasing, and pricing strategies
- Manage sales activities to meet or exceed sales targets through effective sales management techniques
- Handle customer service issues promptly to maintain high levels of customer satisfaction
- Utilize POS systems for transactions, cash handling, and bookkeeping with accuracy and integrity
- Develop marketing strategies to promote store products and increase foot traffic
- Conduct regular staff meetings to communicate goals, policies, and updates
- Monitor store budget, control expenses, and optimize profitability through effective financial management




- Implement promotional campaigns and pricing strategies aligned with company objectives
- Ensure compliance with health and safety regulations and company policies

Requirements

- Proven experience in retail sales, store management, or sales management roles with supervising responsibilities
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills; bilingual or multilingual abilities are a plus
- Proficiency in POS systems, cashiering, bookkeeping, and basic math skills for pricing and financial tasks
- Leadership qualities with experience in team management, training & development, and interviewing candidates
- Knowledge of merchandising, marketing, purchasing, budgeting, and payroll processes
- Exceptional customer service skills with phone etiquette expertise
- Ability to work under pressure with effective time management skills
- Administrative experience including record keeping and organizational skills

Join our team as a Store Manager to lead a vibrant retail environment where your leadership can make a significant impact. We value proactive professionals committed to excellence in customer service and operational efficiency. Pay: $18.00-$22.00 per hour

Benefits

- Flexible schedule
- Store discount

Work Location: In person

📌 Assistant Store Manager (Toronto)
🏢 Mr. Mango Hawaiian Cafe
📍 Toronto