Project Manager – Audio Visual Systems

Location: Toronto, ON M4M 2S1 | Hybrid, with regular client site visits

Job Type: Full-time

Salary: $70,000–$115,000 annually, depending on experience

Additional Compensation: Bonus pay based on project and company performance

Bring projects to life with hitplay

Great AV experiences take more than great technology. They take thoughtful planning, clear communication, strong coordination, and a team that follows through.

At hitplay, we design, build, and support connected workplace technology that makes collaboration simple. From meeting rooms and executive boardrooms to complex, multi-floor corporate environments, we bring together people, spaces, and technology to create a consistent user experience that works today and is supported throughout its lifecycle.

We’re looking for an experienced Project Manager who enjoys bringing people and moving parts together, solving problems, building strong client relationships, and seeing projects through to successful completion.

If you take pride in keeping projects organized, raising issues before they become problems, building client confidence, and helping your team succeed, we’d like to hear from you.

Your role

As a Project Manager at hitplay, you’ll take ownership of projects from internal handoff through successful closeout. You’ll bring together our clients, Engineering, Drawing Technologists, Field Engineering, Logistics, and subcontractor partners to manage the schedule, budget, risks, changes, dependencies, and communication that keep projects moving forward.

What you’ll do

Own project delivery

- Lead internal handovers and project kick-off meetings to align scope, responsibilities, milestones, risks, and expectations.
- Build and maintain project plans, schedules, tasks, budgets, and project records in ConnectWise.
- Manage resources, dependencies, deliverables, and milestones throughout the project lifecycle.
- Confirm that the technical inputs required to move forward are available and coordinate with the appropriate teams to resolve gaps.
- Track labour budgets, expenses, and forecast costs to complete. Identify potential overruns early and coordinate corrective action.
- Manage scope changes, including pricing coordination,



schedule impacts, documentation, and client approval before additional work proceeds.
- Review project time entries and invoices within your delegated authority and keep billing milestones current.

Build client confidence

- Be the primary day-to-day contact for your assigned projects.
- Keep clients, contractors, subcontractors, and internal teams informed about progress, upcoming activities, decisions, risks, and dependencies.
- Set clear expectations, document decisions, and follow through on commitments.
- Identify concerns early and bring the right people together to resolve them.

Coordinate people, equipment, and site readiness

- Plan project resource requirements and coordinate bookings with internal teams and subcontractors.
- Participate in resource and scheduling discussions, identify conflicts, and communicate changes early.
- Coordinate with Logistics and project teams to confirm equipment and site readiness before resources are deployed.
- Conduct site visits at key project milestones.
- Coordinate installation, commissioning, deficiency resolution, and the activities required to move the project toward client acceptance.

Finish strong and provide feedback

- Coordinate client training, commissioning records, as-built documentation, sign-offs, and other required closeout deliverables.
- Track deficiencies and outstanding items through resolution.
- Coordinate client acceptance and handover to hitplay’s service and support team.
- Ensure project records are complete and the project is ready for financial and operational closure.
- Capture lessons learned and help improve how we deliver future projects.

What you’ll bring

- 3+ years of experience managing commercial AV integration projects, rather than residential AV or live-event production.
- A practical understanding of the commercial AV project lifecycle, including planning,



engineering coordination, procurement, installation, commissioning, client acceptance, and closeout.
- Experience managing schedules, budgets, resources, risks, and scope changes across multiple concurrent projects.
- Strong client-facing skills and clear, qualified communication with contractors and technical teams.
- The ability to lead through coordination and accountability, bringing the right people together to solve problems and keep work moving.
- A proactive approach: you raise concerns early, ask questions, follow through, and take ownership.
- Experience with ConnectWise or a comparable PSA or project management system.
- A valid Ontario G driver’s licence and access to reliable transportation for regular GTA client-site visits, with occasional travel outside Toronto.

Assets

- AVIXA CTS, CTS-I, or CTS-D certification.
- PMP or CAPM certification.
- Familiarity with commercial collaboration platforms and technologies such as Crestron, Q-SYS, Biamp, Microsoft Teams Rooms, and Zoom Rooms.
- A relevant degree or diploma. We also value equivalent hands-on experience and a demonstrated track record of successfully delivering projects.

What You can expect at hitplay

- Ownership of projects where you can see the results of your work.
- A collaborative environment across Project Management, Engineering, Field Engineering, Logistics, and Support.
- Exposure to a wide range of commercial AV and workplace technology projects.
- Opportunities to deepen your AV knowledge and grow your project management capabilities, including support for relevant industry certifications.
- A salary of $70,000–$115,000, based on experience, plus bonus opportunities.
- Dental, extended health, and vision care.
- Paid time off and a flexible schedule that balances project, client, and team commitments.

Interested in joining the Team? Apply with your resume and tell us about a commercial AV project you’re proud of. We’d like to hear what the project involved, what you were responsible for, a challenge you helped solve, and what made the project successful.

Pay: $70,000.00-$115,000.00 per year

Work Location: Hybrid remote in Toronto, ON M4M 2S1

📌 AV Project Manager (Toronto)
🏢 hitplay .
📍 Toronto