We are looking for an energetic, customer-focused BDC (Business Development Center) / Appointment Coordinator to become an important part of our growing team. If you thrive in a fast-paced environment, enjoy helping people, and excel at juggling multiple priorities, we want to hear from you!

What You'll Do

- Answer incoming phone calls, emails, and online inquiries promptly and professionally
- Schedule service appointments accurately and efficiently
- Follow up with customers regarding appointments, inquiries, and missed visits
- Maintain customer records and update CRM systems
- Work closely with service advisors, technicians, and management to ensure a seamless customer experience
- Identify customer needs and direct them to the appropriate department
- Deliver exceptional customer service on every interaction

What We're Looking For ✅ Outstanding customer service skills

✅ Strong multitasking and organizational abilities

✅ Friendly, positive, and outgoing personality

✅ Self-motivated with a strong work ethic

✅ Excellent communication skills, both verbal and written

✅ Comfortable handling a high volume of calls and customer interactions

✅ Ability to stay organized and perform under pressure





✅ Strong computer and data entry skills

✅ Previous dealership, automotive, call center, or customer service experience is an asset, but not required

Why You'll Love Working Here

- Supportive team environment
- Ongoing training and development
- Opportunities for growth and advancement
- Fast-paced and rewarding workplace
- Employee benefits and company perks

Who You Are You are someone who enjoys building relationships, is naturally friendly and approachable, and takes pride in delivering outstanding customer experiences. You can manage several tasks at once without sacrificing attention to detail and are motivated to contribute to the success of the team every day.

Apply Today!

If you're passionate about customer service, excel at multitasking, and want to be part of a dynamic team, we'd love to meet you.

Submit your resume today and start your next career with us!

Pay: $15.00-$18.00 per hour

Expected hours: 40.0 per week

Advantages

- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 BDC Appointment Coordinator (Edmonton)
🏢 Northside Nissan
📍 Edmonton