Title: Childcare Manager

Reports to: Director of Childcare

Department: Childcare

Status: Permanent Full-time

Work Hours: Monday – Friday

Pay Grade: 8

Compensation: $69,710 - $80,170/yr The salary range represents the minimum and maximum salary for the position. Employees are usually hired between the minimum and mid-point of the salary range.

About Us:

The Student Association at BCIT is a leading non-profit student-led organization committed to enhancing student life through advocacy and providing student-centered, responsive and pro-active services. Considered one of the leading student associations in the province, we live our mission and are student-focused in all that we do. Students lead our organization and govern the affairs of the BCITSA.

Our Board of Directors is composed of 12 elected Student Executives and Student Councilors from each of the different Schools at BCIT.

BCITSA is committed to fostering a safe, inclusive, and equitable workplace culture that supports and promotes equity, respect, and accountability among employees and BCIT students. We strive to cultivate a community that recognizes equity and diversity as fundamental to achieving inclusive excellence in all our programs and services. The following values encompass how BCITSA upholds our vision and mission, and guide how we provide our services:

- We recognize the talent and unique perspectives, including seen and unseen qualities, our employees bring to our culture.
- We expect our workplace culture to be one that is inclusive, respectful, fair, and safe for the diverse people within our organization to be their most authentic selves.
- We advocate for flexibility, adaptability, and creative solutions to best meet the needs of our employees.
- We foster a workplace where clear communication, transparency, and accountability are prioritized.

Why Work With Us:

- Full employer paid robust extended health, dental and life policies
- An Employee and Family Assistance program for you and your dependents
- Matching Pension Plan Contributions of 6 % after one year of service
- Generous vacation and leave options: 3 weeks to start plus paid time off during December closure
- 12 paid statutory holidays a year
- Free coffee and tea, and discounts at BCITSA food and retail locations
- Free access to BCIT fitness facility
- Flexible, fun team environment
- Everyone works towards enhancing student life
- On hour paid lunch
- Flexible, fun team environment

The Opportunity The Childcare Manager supports the effective operation and quality of care across childcare centres while providing leadership support to the Senior Early Childhood Educators (ECEs). Working with staff, families, and internal and external stakeholders, the Manager coordinates staffing, onboarding, training, enrolment documentation, curriculum implementation, inclusion, licensing compliance, and day-to-day operations. The role promotes a safe, inclusive, and culturally responsive environment and requires an ECE certificate and the ability to provide classroom coverage when necessary.

What You Will Do:

Leadership & Staff Support

- Provide leadership and operational support to Senior ECEs across both centres, promoting consistent practices, policies, and procedures
- Promote a positive, inclusive, and culturally responsive environment aligned with the British Columbia Early Learning Framework (ELF)
- Support Senior ECEs in identifying children's developmental and inclusion needs and coordinate with the BC Centre for Abilities and other relevant professionals as appropriate
- Address staffing and operational concerns, communicate with Senior ECEs, and escalate complex issues to the Director
- Provide classroom coverage, when necessary, subject to applicable qualification and staffing requirements

Operations & Licensing Support

- Support the day-to-day operations of two designated childcare centres, ensuring consistent routines, procedures, and practices
- Support Senior ECEs in implementing childcare licensing requirements, organizational policies, health and safety procedures, and appropriate supervision practices
- Coordinate emergency procedures and responses to operational disruptions, including staffing shortages, facility issues, and severe weather or centre closures
- Monitor operational and safety concerns,



document incidents and follow-up actions, and escalate issues requiring Director involvement
- Support the maintenance of required documentation and centre practices in preparation for licensing visits and other reviews

Enrolment, Children's Records & Documentation

- Oversee the maintenance and organization of children's files for both centres, ensuring records are accurate, complete, current, and securely maintained
- Ensure required enrolment forms, emergency contacts, consents, attendance records, and other documentation are maintained in accordance with organizational procedures and privacy requirements
- Monitor outstanding or incomplete documentation and coordinate follow-up with families, staff, and the Administrative Coordinator as required
- Support enrolment administration and waitlist updates in collaboration with the Administrative Coordinator and centre staff

Liaison & Communication

- Serve as a key liaison between Senior ECEs, centre staff, families, BCCFA, SCD, and other relevant stakeholders
- Communicate policy updates, operational expectations, and procedural changes to staff and leadership
- Support staff in responding to family enquiries and concerns, escalating complex matters to the Director as required
- Conduct parent tours and communicate information regarding centre routines, programming, enrolment, and operational updates

Human Resources Management

- Coordinate staffing coverage for across six centres including for vacations and other leaves
- Provide leadership to staff and volunteers with effective communication, explicit expectations and fairness; supervise and delegate duties
- Oversee work relationships with and between staff or volunteers; address issues in a collaborative manner
- Responsible for the hiring, disciplining and termination of staff as well as the performance management processes, including documenting concerns and coordinating follow-up
- Conduct all staff reviews: probationary, annual and ad hoc
- Orient new staff and volunteers and provide ongoing coaching
- Manage accident reporting and collaborate with People & Culture
- Conduct staff meetings as required
- Coordinate training and deliver onboarding and orientation for childcare staff, including centre facilities, emergency procedures, health and safety, daily routines, outdoor play, and organizational policies
- Identify and provide staff training needs and coordinate coaching, training, professional development opportunities, and staff appreciation initiatives
- Maintain onboarding and training records and ensure required acknowledgements are completed in collaboration with People & Culture

Curriculum, Purchasing & Resource Coordination

- Support consistent curriculum implementation and educational programming across all six centres in alignment with the British Columbia Early Learning Framework
- Collaborate with Senior ECEs to identify curriculum, inclusion, and educational resource needs
- Assist with planning and monitoring curriculum and program supply budgets for the two designated centres, in collaboration with the Director
- Coordinate with the Administrative Coordinator to source, order, and collect educational supplies and special-request items
- Monitor resource availability, identify opportunities to share supplies across centres, and ensure purchases follow established approval and budget procedures

Director Support & Administrative Coordination

- Provide operational and administrative support to the Director regarding centre activities, staffing, documentation, and program delivery
- Maintain and prepare operational records, reports, schedules, checklists, and other required documentation
- Collaborate with the Administrative Coordinator on enrolment, staff records, purchasing, facilities requests, and other administrative requirements




- Monitor outstanding actions and identify opportunities to improve administrative processes and consistency across centres
- Perform other related duties as assigned

About You: You are an experienced and passionate childcare professional with strong leadership and organizational skills. You have a solid understanding of early childhood education, licensing requirements, and best practices in providing high-quality care. You are a collaborative leader who enjoys supporting and mentoring educators, building positive relationships with families, and fostering an inclusive, safe, and culturally responsive environment.

You are adaptable, proactive, and comfortable balancing administrative responsibilities with hands-on support, including providing classroom coverage when needed. You hold a valid Early Childhood Education (ECE) certificate and are committed to continuous improvement and creating positive experiences for children, families, and staff.

EDUCATION & EXPERIENCE

- Early Childhood Education (ECE) qualification appropriate to the position
- 5 year's experience working in early childhood education, preschool or a licensed childcare setting
- 5-7 year’s experience directly managing and leading a team of childcare staff or educators including performance management, scheduling, supervising, and staff development
- Experience supporting or mentoring ECEs and coordinating staffing, onboarding, or daily centre operations
- Experience with curriculum implementation, inclusive early learning practices, and childcare licensing requirements
- Proven experience working with licensing bodies and handling inspections, policy reviews and health and safety standards
- Experience communicating with families and maintaining childcare documentation
- Previous experience following a budget, scheduling, and managing payroll

KNOWELDGE & ABILITIES

- Knowledge of BC childcare licensing requirements and the British Columbia Early Learning Framework
- Understanding of inclusive, culturally responsive, and developmentally appropriate early learning practices
- Strong leadership, communication, organizational, and problem-solving skills
- Ability to coordinate staffing and operations across multiple centres, manage competing priorities, and respond calmly to urgent concerns
- Ability to recognize child safety, supervision, inclusion, and licensing concerns and escalate appropriately
- Ability to maintain confidential records and collaborate effectively with staff, families, Directors, and internal departments
- Proficiency in Microsoft 365 and administrative systems

REQUIREMENTS

- Must hold and maintain the applicable ECE certification and qualifications required for classroom coverage
- Must successfully complete and maintain a satisfactory Criminal Record Check and any other required screening
- Ability to travel between designated centres and support all six centres as required
- Ability to respond to urgent operational needs and provide emergency classroom coverage while maintaining applicable staffing ratios and qualification requirements
- Ability to maintain confidentiality and participate in required meetings, training, and professional development

Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. BCITSA respectfully acknowledges that the land on which BCIT’s main campuses are located is the traditional and unceded territory of the Coast Salish peoples, specifically the shared traditional territories of the Səl ílwətaʔ/Selilwitulh (Tsleil-Waututh), Sḵwxwú7mesh Úxwumixw (Squamish), and xʷ məθkʷəyə m (Musqueam) First Nations

Pay: $69,710.00-$80,170.00 per year

Benefits

- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off

Work Location: In person

📌 Childcare Manager (Burnaby)
🏢 BCIT Student Association
📍 Burnaby