Resolve cloud billing issues at scale as a Cloud Billing Support Engineer with Google in Waterloo, Ontario. Apply scripting and customer advocacy daily.

Google is hiring for a cloud billing enablement role supporting Workspace, Google Cloud Platform, and AI/ML customers. This full time position centers on major customer issues, level-two support, coding or scripting, and documentation updates. The work supports a global 24/7 team.

Key Responsibilities:

- Own major customer billing issues through resolution
- Provide level-two support within a global 24/7 team
- Code or script solutions for billing support needs
- Advocate for product improvements based on customer issues
- Create and update self-help resources and documentation

Requirements:

- Ability to resolve billing issues at scale
- Capability to provide level-two customer support
- Coding or scripting experience for support work
- Ability to create and update documentation
- Availability for a global 24/7 team

Use coding, scripting, and customer advocacy to improve billing support for Google Cloud, Workspace, and AI/ML customers.

📌 Cloud Billing Support Engineer (London)
🏢 Skillhub Solutions
📍 London