Lead onboard crew readiness at Armstrong Collective in Vancouver, applying people leadership and workforce planning in a hybrid corporate office setting.

As Crew Manager, you will lead an assigned onboard crew group for Rocky Mountaineer and Canyon Spirit. The role develops capability, manages performance, and supports availability, qualifications, compliance, and fitness for duty. You will partner with Planning & Logistics, People & Culture, Health & Safety, Training, and Onboard Leadership to maintain consistent standards and operational continuity.

Key Responsibilities

Maintain accurate crew availability, qualifications, restrictions, and readiness information

Resolve staffing disruptions, sick calls, and irregular operations

Lead coaching, recognition, investigations, and progressive discipline processes





Coordinate onboarding and integration with Training and Onboard Leadership

Use reporting to identify efficiency and process improvements

Requirements

Three to five plus years of people leadership experience

Experience supporting workforce planning, scheduling, or availability management

Experience managing performance, employee relations, and investigations

Proficiency with HRIS, workforce systems, Microsoft Office, and reporting tools

Ability to work hybrid, travel, and provide seasonal on-call support

Bring workforce readiness, coaching, reporting, and operational judgment to Armstrong Collective’s onboard crew leadership team.

📌 Crew Manager Workforce Readiness (Winnipeg)
🏢 Armstrong Collective
📍 Winnipeg