Lead customer quality for Modine data center accounts, applying structured problem-solving and thermal management expertise across North America. Travel is required.

As a Customer Quality Engineer, you will serve as Modine’s primary quality interface for key data center customers. The work spans customer requirements, issue resolution, plant alignment, and continuous improvement across thermal management products. You will use 8D, A3, DMAIC, and quality tools including DFMEA, PFMEA, SPC, MSA, and control plans.

Key Responsibilities

Own quality relationships and customer-specific requirements for assigned accounts

Lead 8D, A3, DMAIC, root-cause, and corrective-action activities

Manage containment, escalations, field issues, and customer communications

Monitor warranty, reliability, DPPM,



and systemic issue trends

Support NPI, PPAP/FAI, audits, testing, and validation

Requirements

Bachelor’s degree in engineering or related field

Five-plus years’ quality engineering experience in manufacturing or HVAC/refrigeration

Structured problem-solving proficiency, including 8D, RCA, and CAPA

Direct customer engagement experience in a quality role

North American travel availability; Six Sigma or CQE certification preferred

Bring customer-facing quality leadership, reliability analysis, and structured corrective action to Modine’s data center thermal systems.

📌 Customer Quality Engineer Data Centers (Winnipeg)
🏢 Modine
📍 Winnipeg