Position: Customer Service Representative

Company: Giant Bicycle Canada Inc.

Work Address: 2255 Dollarton Hwy #100, North Vancouver, BC V7H 3B1, Canada

Salary: $21.25 – $29.52 per hour

Working Hours: 40 hours per week

Employment Type: Full time, Permanent

Giant Bicycle Canada Inc. is looking for a responsible and friendly Customer Service Representative to join our team.

Main Duties and Responsibilities

- Answer customer questions by phone and email.
- Provide information about company products.
- Help customers with orders and deliveries.
- Handle customer complaints and solve problems.
- Process orders and update customer information.
- Assist customers with returns and warranty questions.
- Maintain good relationships with customers.




- Perform general office duties when needed.

Requirements
- High school education.
- Good communication skills.
- Basic computer knowledge.
- Friendly and positive attitude.
- Ability to work independently and as part of a team.
- Previous customer service experience is an asset.
- Knowledge of bicycles is an advantage.

Salary and Schedule
- $21.25 – $29.52 per hour.
- 40 hours per week.
- Full-time employment.
- Permanent position.

Pay: $21.25-$29.52 per hour Expected hours: 40.0 per week

Work Location: In person

📌 Customer Service Representative (North Vancouver)
🏢 Giant Bicycle Canada
📍 North Vancouver