As a Customer Service Representative in Toronto, you will help customers get transparent answers about products, orders, delivery and service requests. You will work with sales, operations and technical colleagues to resolve issues and follow up when more information is needed.
What you will do
- Respond to customer inquiries by phone and email.
- Check order details and provide accurate updates about availability and delivery.
- Record customer requests and follow up until they are resolved or transferred to the appropriate team.
- Keep customer and order records accurate.
What you bring
- Experience in customer service, sales support or another customer-facing role.
- Clear written and verbal communication, attention to detail and sound judgment about when to escalate an issue.
- Comfort working with email, spreadsheets and customer or order records.
This posting is for one existing full-time vacancy. Pay: $21.22 per hour
Work Location: In person
📌 Customer Service Representative (Toronto)
🏢 ThermoPrint Technology México
📍 Toronto
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