Job Title: Facilities Coordinator Ministry: Technology and Innovation Full or Part-Time: Full-Time Permanent/Temporary/Wage: Permanent Classification: Systems Analyst Level 2 The Alberta Public Service works to build a stronger province for current and future generations. To learn more about us, please visit our ministry's web page Technology and Innovation. The passionate and solutions focused people that we hire help us to drive vital programs and services that affect Albertans.

Power the Technology Behind Essential Public Services. Be part of the team that supports the critical technology infrastructure keeping the Government of Alberta connected and operational. This is an chance to contribute to the reliability, security, and performance of enterprise IT facilities that enable essential government services across the province.

Reporting to the Team Lead, Facilities, you will maintain and support Tier 3 enterprise data centres, more than 90 Shared Data Facilities, and over 1,000 network closets across Alberta. These facilities support more than 30,000 users, 500+ locations, and 1,500+ government applications, including approximately 190 critical public services. You will apply IT Incident, Problem, Change, Project, Service, and Capacity Management practices to resolve complex technical challenges, improve operational performance, and deliver innovative solutions.

Working collaboratively with technical teams and stakeholders, you will manage assigned work independently while serving as a subject matter expert in one or more technical areas. Providing information technology development, maintenance and support services to clients. Provide technical support for various applications by recommending changes or enhancements for applicable information technology services/products to the Team Lead.

Monitoring various items such as user problems or issues and performing on-call rotational activities. Providing system reporting development and support. Assisting with project management processes. Updating and developing information technology systems and programs.

Familiarity with AI and emerging technologies, along with the ability to apply them to improve efficiency, problem-solving,



and service delivery, will be valuable to success in this role. We seek individuals who embrace innovation and are committed to growing their technical capabilities.

Competencies are behaviors that are essential to reach our goals in serving Albertans.

Systems Thinking: You will consider how work completed can impact a variety of other groups/projects inside and outside the Alberta Public Service.

Creative Problem Solving: You will assess options and implications in new ways to achieve outcomes and solutions.

Drive for Results: You will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.

Develop Networks: You will proactively build networks, connect and build trust in relationships with different stakeholders.

Build Collaborative Environments: You will liaise between business units, client ministries and contracted services ensuring business goals and client requirements are fulfilled. University graduation in Computer Science, Information Technology or a related field. Data center facility management.

Monitoring data centre infrastructure. A valid driver's license to be able to visit multiple locations across Alberta for site inspections and maintenance activities. Knowledge of network infrastructure including types of fiber, switches, access points, and routers.

Ability to successfully obtain and maintain the required security clearance. A related two-year diploma in computer technology or a related discipline from a recognized post-secondary institution and four (4) years related experience; A related one-year certificate from a recognized post-secondary institution and five (5) years related experience.

Assets: Solid foundational knowledge of computer science principles and methodologies,



encompassing areas such as software development, IT infrastructure, programming, networking, mainframe technologies, and systems management. Proficient in both computer software and hardware, with expertise in troubleshooting and support. Formal training or certification in COBIT and ITIL frameworks.

Solid understanding of the Government of Alberta's IT policies and legislation, with the ability to apply them effectively to relevant assignments. Proven experience with project management methodologies and related processes. Practical and theoretical knowledge of electrical systems and principles (Enterprise UPS and Generator).

Demonstrated ability to build and maintain long-term stakeholder relationships, supported by strong interpersonal and networking skills. Data center facility management and monitoring data centre infrastructure (surveillance, power and environmental).

Experience in management of Automated Tape Library systems.

Building Management

System (BMS) experience. Fire Suppression system and safety training.

Experience with Ethernet and Fiber Cable Management. Ability to work independently and collaboratively within a team environment, follow direction, and meet tight deadlines. Excellent communication skills, with the ability to clearly explain technical concepts, engage with stakeholders, and provide expert IT guidance.

Permanent, Full-time position Hours of Work:7.25 hours daily / 36.25 weekly – Monday to Friday Occasional travel to remote facilities across Alberta is required. Final candidates will be required to undergo a criminal records check (CRC). Applicants being considered for this position may be required to complete a Level 2 Enhanced Security screening (including an enhanced criminal record check along with a credit check) as part of the pre-employment checks for this position.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliotat Michelle.

📌 Facilities Coordinator (Edmonton)
🏢 Alberta
📍 Edmonton