Brex’s intelligent finance platform needs a fintech operations builder skilled in governance, reporting, and partner performance. This hybrid role is based in Vancouver.

You will manage the operational foundation supporting Brex’s external partner ecosystem. The position focuses on designing scalable programs rather than maintaining established workflows. You will translate partner needs into solutions while coordinating with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners.

Key Responsibilities

Design operating models, decision rights, governance, and documentation

Set partner SLAs, KPIs, reporting rhythms, and reviews

Coordinate incidents, root-cause analysis, and corrective actions

Identify process gaps and automation opportunities





Create executive updates covering performance, risks, and financial impacts

Requirements

Three-plus years in fintech, banking, regulated, or related operations

Demonstrated experience creating operating programs

Solid SLA, KPI, governance, and partner-performance experience

Excellent communication and influence with senior stakeholders

Judgment, attention to detail, and comfort with ambiguity

Shape Brex partner programs with analytical reporting, decisive governance, and automation-minded operational design across regulated financial services.

📌 Fintech Partner Programs Manager (Winnipeg)
🏢 Brex
📍 Winnipeg