Toncini Pasta Bar is looking for an experienced, reliable, and motivated Front of House Manager to join our growing team!

The FOH Manager will oversee daily front-of-house operations, lead and support team members, and ensure an exceptional customer experience.

We're looking for someone who is personable, organized, hands-on, and passionate about hospitality. The ideal candidate will have strong leadership skills, a positive attitude, and the ability to take initiative in a fast-paced restaurant setting.

Key Responsibilities

- Oversee daily front-of-house operations, ensuring smooth and efficient service.
- Supervise, train, coach, and motivate FOH team members.
- Manage staff scheduling, breaks, shift assignments, and coverage.
- Assist with interviewing, hiring, and onboarding new employees.
- Ensure excellent customer service and a welcoming guest experience.
- Handle customer inquiries, feedback, and concerns professionally.
- Oversee POS operations, cash handling, and daily sales reconciliation.
- Coordinate closely with the kitchen team to ensure accurate orders and timely service.
- Maintain high standards of cleanliness, organization, presentation, and food safety.
- Oversee opening and closing procedures.
- Monitor FOH inventory and order supplies as needed.
- Ensure employees follow company policies and service standards.
- Identify opportunities to improve efficiency, customer satisfaction, and daily operations.




- Work closely with ownership to support business goals and maintain Toncini's standards.

Qualifications & Requirements
- Previous restaurant management or supervisory experience preferred.
- Strong leadership, team management, and communication skills.
- Excellent customer service and problem-solving abilities.
- Friendly, outgoing, and professional personality.
- Strong organizational and multitasking skills.
- Experience with POS systems and cash handling.
- Knowledge of restaurant operations, food handling, and food safety practices.
- Ability to work efficiently in a fast-paced environment.
- Reliable, responsible, and proactive with a strong work ethic.
- Positive attitude and ability to lead by example.
- Flexible availability, including evenings and weekends.
- Previous experience in the hospitality or food service industry

Why Join Toncini?
- Be part of a growing, locally owned Italian food business.
- Supportive, positive, and team-oriented work environment.
- Opportunities for professional growth and advancement.
- Competitive compensation plus tips.
- Opportunity to take on a meaningful leadership role and contribute to the growth of the business.

To apply,send your resume and a cover letter to [email protected] Pay: $28.00-$33.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 FOH Manager (Kelowna)
🏢 Toncini Pasta Bar
📍 Kelowna