Languages: Bilingual would be an asset, but not necessary

Experience: Employer willing to train

Business Equipment and Computer Applications: Word processing software; Spreadsheet; Opera or Visual Matrix or AutoClerk; Multi-line switchboard; Internet; Central reservation system (CRS); Computerized bookkeeping system

Specific Skills

- Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services.
- Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties.
- Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages.




- Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area.
- Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs.
- Maintain an inventory of vacancies, reservations and room assignments

Important : Should be Flexible for all shifts - Mornings, Evenings & Night Shifts. Job Types: Full-time, Part time

Job Type: Part-time

Pay: From $17.95 per hour

Experience

- customer service: 1 year (preferred)

Language:
- English (preferred)

Work Location: In person

📌 Front Desk Agent (Greater Sudbury)
🏢 Best Western Centreville
📍 Greater Sudbury