11 Nov
|
Manning Park Resort
|
British Columbia
11 Nov
Manning Park Resort
British Columbia
Lead Front Desk operations at Manning Park Resort between Hope and Princeton, British Columbia, using guest service and problem-solving skills daily. This experienced supervisor oversees Front Desk and Night Audit operations within the Accommodations team. The hands-on leadership role supports team members, resolves guest concerns, and maintains professional service standards.
Experience with reservations, communication tools, and people management supports daily resort operations.
Key Responsibilities: Supervise daily Front Desk and Night Audit operations Monitor and record Front Desk productivity Resolve escalated guest issues promptly and professionally Coordinate and review daily team tasks Train and support Front Desk team development Requirements: Solid customer service and problem-solving skills Excellent communication and people management abilities Minimum two years of Front Desk experience preferred Minimum one year of supervisory experience preferred Proficiency with email and reservation systems Bring Front Desk leadership, guest service, and operational coordination skills to Manning Park Resort's Accommodations team.
📌 Front Desk Operations Supervisor (British Columbia)
🏢 Manning Park Resort
📍 British Columbia