Support CIBC’s Foreign Exchange technology team in Toronto through FX application consulting, investigation, and second-level production support. Work hybrid, onsite one or two days weekly.

As an Application Consultant, you will investigate client, technical, outage, and application issues, directing them to CIBC technology groups and vendors. The work requires FX application support, requirements gathering, documentation, and data analysis in an agile workplace. You will collaborate with business and technology partners while supporting planned changes and projects.

Key Responsibilities

Investigate operational issues and prioritize severity, risk, and business needs

Manage issue logs and client or user requests

Develop solutions and processes preventing recurring production issues

Liaise with business partners,



technology teams, clients, and vendors

Assess impacts of planned system changes and projects

Requirements

Two years of FX application consulting or support experience

Experience with Wallstreet FX, Barracuda OMS, or online FX platforms

At least two years using SQL, Mongo, Jira, and Confluence

Capital Markets background with requirements gathering and documentation experience

Working knowledge of brokerage products, services, structure, and operations

Apply your FX support, SQL, Mongo, and critical-thinking expertise to CIBC’s Capital Markets technology environment.

📌 FX Application Support Consultant (Winnipeg)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Winnipeg