Lead the Club. Grow the Business. Build the Community.

Pickleplex Social Club is part of one of Canada's fastest-growing indoor pickleball and padel club networks, bringing people together through sport, fitness, and community.

We are looking for an ambitious, results-driven General Manager to lead our club in Airdrie, Alberta.

This is an exciting opportunity for a motivated business leader who thrives on growing revenue, developing teams, building relationships, and creating an exceptional member experience.

We aren't simply looking for someone to manage a facility. We're looking for someone who can grow a business.

The ideal candidate will have a strong background in sales, business development, or management, with the confidence to take ownership of membership growth, revenue performance, and the overall success of the club.

Experience in the fitness, recreation, hospitality, or membership-based industry is an asset, but a proven track record of business growth and leadership is what matters most.

Key Responsibilities

Sales & Revenue Growth

- Drive membership sales, retention, and renewals to achieve monthly and annual revenue targets.
- Develop and execute strategies to increase memberships, court bookings, coaching revenue, and event sales.
- Identify new revenue opportunities and maximize court utilization during both peak and off-peak hours.
- Generate corporate event bookings, private functions, and group sales.
- Manage sales leads, follow-ups, and conversion opportunities using CRM systems.
- Monitor financial performance, budgets, and key performance indicators (KPIs).

Business Development & Community Engagement

- Establish relationships with local businesses, community organizations, and sporting associations.
- Develop corporate partnerships, sponsorships, and recurring event opportunities.
- Represent Pickleplex Social Club at local events and business networking functions.
- Work with the marketing team to execute promotions, membership campaigns, and community outreach initiatives.
- Build brand awareness and position Pickleplex as a leading recreational destination in Airdrie.

Programming & Member Experience





- Oversee the development of engaging pickleball programming, including leagues, tournaments, clinics, lessons, and social events.
- Develop programs that introduce new players to pickleball and convert participants into long-term members.
- Analyze program participation and court utilization to maximize revenue and member satisfaction.
- Ensure members and guests consistently receive an outstanding club experience.
- Build a welcoming, inclusive environment that encourages participation and community involvement.

Leadership & Club Performance

- Lead, coach, and motivate staff to achieve sales, service, and operational goals.
- Work closely with the Front Desk Manager to ensure smooth daily operations.
- Establish clear performance expectations and hold team members accountable for results.
- Recruit, develop, and support a high-performing coaching team.
- Monitor business performance and provide regular reporting to ownership.
- Maintain company standards, policies, and brand expectations.

Qualifications & Experience

Required:

- Minimum 2 years of experience in sales management, business development, general management, or a comparable leadership role.
- Demonstrated ability to achieve sales targets and drive revenue growth.
- Strong leadership, communication, and interpersonal skills.
- Experience developing business relationships and generating new sales opportunities.
- Comfortable working with budgets, financial reports, and performance metrics.
- Highly organized, self-motivated, and results-oriented.
- Ability to work flexible hours, including some evenings and weekends.

Preferred:

- Management experience in fitness clubs, recreation facilities, hospitality, or membership-based businesses.
- Experience with CRM systems, including HubSpot.
- Experience with membership sales, retention strategies,



and community marketing.
- Knowledge of pickleball or other racquet sports.

You do not need to be an experienced pickleball player to succeed in this role. We value business leadership, sales ability, and a passion for delivering exceptional customer experiences. Compensation & Benefits

- Competitive annual salary of $48,000–$60,000, based on experience.
- Performance-based bonus tied to club profitability.
- Full access to club facilities and amenities.
- Opportunity to play a key leadership role in growing an exciting recreational business.
- Professional development and career growth opportunities within an expanding club network.
- Support from an established franchise system.

Why Join Pickleplex Social Club? This is more than a traditional management position. It's an opportunity to take ownership of a growing business, build a strong local team, and help establish a vibrant recreational community.

You'll have the opportunity to make a measurable impact on the club's success while working in a fun, energetic, and people-focused environment.

If you're a motivated leader who loves sales, business development, and building successful teams, we want to hear from you.

How to Apply

Please apply through Indeed with your resume and a brief cover letter highlighting your management experience, sales achievements, and why you would be a outstanding fit for this opportunity.

Pickleplex Social Club is an equal opportunity employer. We welcome applications from all qualified candidates and provide accommodations throughout the recruitment process upon request.

Pay: $48,000.00-$60,000.00 per year

Benefits

- Casual dress
- On-site parking
- Paid time off

Ability to commute/relocate:
- Airdrie, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Do you have strong computer skills, including use of Microsoft Office (Excel, Word, Outlook), email, and online business management systems?

Experience:
- sales, business or general managment: 2 years (required)
- Customer service: 5 years (required)

Work Location: In person

📌 General Manager (Airdrie)
🏢 Pickleplex Social Club
📍 Airdrie