guest service representative (Canmore)

guest service representative (Canmore)

11 Nov
|
Rocky Mountain Adaptive Sports Centre
|
Canmore

11 Nov

Rocky Mountain Adaptive Sports Centre

Canmore

Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Relocation costs not covered by employer

Responsibilities

Tasks

- Resolve complaints and claims
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Make and confirm reservations
- Co-ordinate recreation activities
- Calculate billing charges
- Prepare reports
- Process files and paperwork

Experience and specialization

Computer and technology knowledge

- Central reservation system (CRS)
- Data administration
- Google Docs
- Google Drive

Additional information

Security and safety

- Vulnerable sector check





Work conditions and physical capabilities

- Attention to detail

Personal suitability

- Dependability
- Excellent oral communication
- Excellent written communication
- Adaptability
- Collaborative
- Quick learner

Benefits

Health benefits

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits

Financial benefits

- Group insurance benefits
- Life insurance

Other advantages

- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance

📌 guest service representative (Canmore)
🏢 Rocky Mountain Adaptive Sports Centre
📍 Canmore

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