MAIN DUTIES

- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
- Comply with attendance rules and be available to work on a regular basis..
- Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

Must have basic knowledge of food and beverage preparation and service of various beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.

Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to stand and work in confined spaces for long periods of time.

Ability to establish and maintain effective working relationships with associates, customers and patrons.

GENERAL STAFF RESPONSIBILITIES

- To adhere to all matters relating to hygiene, health,



safety and emergency procedures as laid down by law and by company policy.
- To carry out any reasonable request.
- To provide exceptional customer service with positive addressing of guest concerns/complaints in line with company policy.
- To work and communicate in a professional and ethical manner with colleagues assisting where necessary to achieve standards required by company policy.
- To be committed to achievement of the company, property and department Mission Statements.
- To be a “sales person” by active promotion of property facilities and company/property specific promotions in order to contribute to overall profitability.
- To assist with team member orientation/training within the department as required by company policy.
- To maintain standards of punctuality, uniform /dress code as appropriate to position and personal hygiene as required by property and company policy.
- To be aware of and comply with company and house rules.
- To contribute to energy conservation and ensure safe usage/storage of all materials/equipment/chemicals as per manufacturers’ instructions.
- To attend meetings as requested and to recognize the importance of contributing current ideas and initiative to the overall success of the operation.
- To assist with cleaning duties in order to maintain a clean and well-organized work area in line with property policy.
- To adhere to the Property Crisis Communication Plan to ensure that inquiries from the media are responded to by the nominated spokesperson in line with company policy.
- To contribute to the security of the building, company assets and guest/co-worker safety with full adherence to security procedures with proper handling of keys/cash as appropriate to the position following procedures laid down by company policy.

Job Types: Full-time, Part-time

Pay: $21.00-$26.00 per hour

Ability to commute/relocate

- Iqaluit, NU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Host/Hostess (Iqaluit)
🏢 Aqsarniit Hotel u0026 Conference Center
📍 Iqaluit