Institutional client service and custody issue resolution anchor this Senior Analyst position with National Bank Trust’s Montreal-based Custody Operations team. Hybrid work and adaptable scheduling are provided.

You will act as a primary contact for a portfolio of institutional clients across Canada. The work involves responding to custody requests, investigating root causes, and coordinating timely solutions. Strong experience with operational systems, reporting tools, positions, cash balances, and securities processing supports success in this role.

Key Responsibilities

Respond to daily custody requests from institutional clients

Investigate transactional activities, positions, balances, and exceptions

Provide timely client follow-up on identified root causes





Coordinate resolutions across internal systems and business teams

Attend client meetings, operational reviews, and due diligence exercises

Requirements

University degree in a relevant business or finance discipline

At least five years of relevant professional experience

Background in institutional client services within financial services

Experience resolving complex custody operational issues

Ability to analyze transactions using systems and reporting tools

Use institutional client service, operational analysis, and custody expertise to support National Bank Trust clients from Montreal.

📌 Institutional Client Services Custody Analyst (Winnipeg)
🏢 National Bank of Canada
📍 Winnipeg