Lotus Terminals is looking for an experienced logistics professional to join our team.

This is a hands-on operational role for someone who can take ownership of complex freight orders, communicate exceptionally well, make sound decisions, and keep execution moving from operational handoff through billing readiness.

What you will do

Lotus Terminals is looking for an experienced logistics professional to join our team.

This is a hands-on operational role for someone who can take ownership of complex freight orders, communicate exceptionally well, make sound decisions, and keep execution moving from operational handoff through billing readiness.

What you will do

Own assigned orders from handoff through completion

Coordinate complex and project-based freight

Support and direct Operations Coordinators on assigned orders

Manage milestones, documentation, costs, and service risks

Communicate clearly with customers, carriers, and internal teams

Escalate issues early and help drive service recovery

Protect service quality and operational margins

Coordinate across Commercial, Drayage, Field Operations, and Risk Management

What we are looking for





At least5 years of logistics or transportation experience

Experience in freight forwarding, trucking, drayage, project cargo, or third-party logistics

Exceptional written and verbal communication skills

Experience managing complex freight orders and customer escalations

Strong judgment, attention to detail, and follow-through

Ability to remain organized and decisive in a fast-moving environment

Experience with transportation or freight-management systems

Previous management experience isnot required. We are looking for someone with strong operational experience who is ready to take the next step.

Location: Surrey, BC

Schedule: Full time, in-office/hybrid

Compensation: $70,000 to $90,000, plus potential performance incentives and benefits

At Lotus, our expectations are clear:

OWN IT. PUSH BOUNDARIES. SET NEW STANDARDS.

If you are an experienced local logistics professional ready to take greater ownership and help build the next stage of Lotus, we want to hear from you.

📌 Manager, Operations & Customer Delivery (Winnipeg)
🏢 Lotus Terminals
📍 Winnipeg