About Us

Cordova Bay Optometry opened its doors five years ago with a simple goal: to provide exceptional eye care while building meaningful relationships within our community.

Locally owned and operated, our clinic is nestled in the beautiful courtyard of Mattick’s Farm. We are a small, boutique-style optometry clinic where getting to know our patients, providing personalized care, and making everyone feel welcome are at the heart of what we do.

We truly care about the people who walk through our doors, and we're looking for someone who shares that same philosophy.

The Opportunity

We are looking for an experienced, organized, and people-focused Office & Optical Manager to help oversee the day-to-day operations of our clinic.

This is a hands-on leadership role that combines team support, office administration, patient experience, and optical department management. You'll play an important role in keeping things running smoothly, supporting our staff, and helping maintain the welcoming, personalized experience our patients have come to expect.

We're looking for someone who takes initiative, enjoys working with people, and is comfortable balancing leadership responsibilities with jumping in and helping wherever needed.

Key Responsibilities

Team Leadership & Clinic Operations

- Oversee daily clinic operations, including scheduling, appointment flow, and front-office procedures.
- Support team management, including staff scheduling, onboarding, training, and ongoing development.
- Provide guidance and feedback to staff while fostering a positive, respectful, and collaborative work environment.
- Assist with reception, patient inquiries, and administrative tasks as needed.
- Maintain accurate patient records and help keep office systems and procedures organized.
- Lead by example in providing excellent patient service and creating a welcoming clinic environment.




- Look for opportunities to improve efficiency, teamwork, and the overall patient experience.

Optical Department Management

- Oversee daily optical operations, including frame inventory, ordering, merchandising, and vendor relationships.
- Assist patients with frame and lens selections, dispensing, and eyewear adjustments.
- Coordinate with optical labs and help resolve any patient concerns.
- Support and guide staff with optical knowledge, product selection, and customer service.
- Help ensure patients receive personalized advice and feel confident in their eyewear choices.

Qualifications & Skills

- Strong communication, organizational, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Ability to motivate and support a team.
- Comfortable multitasking and taking initiative in a busy environment.
- Strong computer skills and ability to learn clinic management systems.

Experience in an optometry clinic or optical dispensary is preferred, as is familiarity with optical inventory, eyewear dispensing, and electronic medical records such as Optosys. The Right Fit The right person for our clinic is someone who:

- Genuinely enjoys working with people and building relationships.
- Is approachable, fair, organized, and confident in a leadership role.
- Takes ownership, follows through, and looks for solutions.
- Enjoys working in a small, close-knit environment where everyone contributes.
- Takes pride in creating a positive experience for both patients and colleagues.

If this sounds like you, we'd love to meet you! Pay: From $28.00 per hour

Expected hours: 37.0 per week

Benefits

- In office parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Application question(s):
- Are you currently living in the Greater Victoria Area?
- How many years of experience do you have in an optometry or optical clinic?

Work Location: In person

📌 Optical Manager (Victoria)
🏢 Cordova Bay Optometry
📍 Victoria