Sinai Health is looking for a Program Assistant, Psychiatry at Mount Sinai Hospital.

Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful candidate will demonstrate a strong commitment to quality customer service and apply excellent organizational and communication skills to ensure the delivery of ambulatory care within a busy teaching hospital setting.

In this role you will: Provide day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phone

Review telephone, faxes, surface mail and email messages including charting and physician notification

Communicate and share clinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessary

Function in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learners

Coordinate and maintain clinic schedules to support effective functioning of clinic and patient flow

Provide liaison for logistical preparation of clinical team meetings, teleconferences, video conferences, webinars and other events required within the mandate of an academic health sciences centre

Collect and collate clinic statistics and demographic data on patients and clinic flow





Work collaboratively with and provides back up support to other clinical and administrative areas in the Department when required

Ensure clinical charts are maintained, as required

Perform other duties consistent with the job classification as required Job Requirements:

Mandatory Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution

5 years of experience in an academic and/or healthcare setting Skills and Knowledge Proficiency with Microsoft (Word, Excel, PowerPoint, Access and Outlook)

Friendly professional customer focused attitude

Demonstrated ability to work independently in a self-directed manner, meet concurrent deadlines, organize time and priorities, and manage multiple priorities

Flexibility in working with an inter-professional team of health professionals and learners located in different physical environments.

Solid work ethic accompanied by a positive, client-focused attitude

Ability to make decisions, exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to enquiries

Strong oral and written communication skills

Demonstrated ability to empathize with patients/clients

Interest and familiarity in the field of mental health is an asset

Proven planning, organizational, and coordination skills

Demonstrated satisfactory work performance and attendance history If this sounds like you and you feel ready to build your career within psychiatry, apply via the button below and let us know why you’d be a great addition to our team.

📌 Program Assistant, Psychiatry (Toronto)
🏢 Sinai Health
📍 Toronto