Knotch is redefining the future of websites in the age of AI. The way people discover, engage with, and consume content is fundamentally changing. Customers now find information and make decisions through AI, increasingly with an agent acting on their behalf.

Most brand digital presences were never built for this journey. Knotch is the AI-native infrastructure that closes that gap, giving brands the ability to meet every customer, and every agent, with the right experience at the right moment, and to adapt as fast as AI and consumer behavior keep changing. Our platform combines content intelligence, measurement, and agentic AI to show enterprises what content works, continuously optimize their sites, and deliver measurable business outcomes.

At the center is ACE (Agentic Content Engine), which moves brands beyond static websites toward intelligent, adaptive ones that keep improving. We move quickly, test ideas, and evolve with our customers. We’re looking for exceptional people who want to help shape how leading brands show up in an AI world.

QA Manager This person will be responsible for managing the automation suites across all products in a fast-paced environment. In your first year, you will have built out our testing frameworks from scratch and have hired a QA team to help us in those efforts! Hands-on automation development that is AI native Managing an offshore QA team and building out a US team as needed Creating automated test and validation processes of APIs on cloud services Building comprehensive test suites that will be utilized by overall engineering and product organizations Recommending and maintaining appropriate frameworks to automate test scenarios Define testing and evaluation strategies for AI-powered features, including regression testing, output quality, reliability, edge cases, and non-deterministic behavior Analyzing and reporting on test automation progress Performing manual,



exploratory and performance testing Analyzing test results, performing RCAs and file tickets as necessary in JIRA Establishing test automation code coverage metrics Collaborating closely with our product manager, project manager (agile), and software engineers to define best practices for testing our applications (both internal and external facing) 8+ years of QA engineering experience, including 2+ years leading or managing a test automation team Hands-on experience using AI tools and agents for test automation Proven ability to define tool strategy and build scalable test automation frameworks from the ground up Experience writing scalable, reusable test scripts and running them in an Agile/Scrum environment Solid experience with manual and automated API testing, including Postman Experience setting up CI/CD pipelines and integrating automated tests into them Practical experience with source control systems (e.Familiarity with AWS, GCP or similar cloud platforms, and working knowledge of SQL you’re as comfortable writing and debugging automation scripts as you are mentoring engineers and setting direction for the team.

AI-native problem solving: you reach for AI tools and agents first to speed up test creation and maintenance, and you know how to test AI features whose outputs can change from run to run. Quality as a mindset, not a phase: you push testing earlier in the development cycle and help engineering and product teams own quality alongside you. Data-driven reporting: in a fast-paced workplace, you balance coverage,



speed and risk.

You know what to automate, what to test by hand and what can wait. you keep an offshore team aligned and productive, and you explain quality risks so non-technical stakeholders understand them. how can we make our products, releases and engineering practices better based on what testing shows you? Degree in Computer Science, Engineering or a related field (or equivalent experience) QA or testing certifications (e.ISTQB) or cloud certifications (AWS/GCP) Experience with performance and load testing tools (e.Eastern Time Zone location for easier collaboration with the team and offshore partners Why Join KnotchYou will be the founding leader of quality at Knotch, building our testing frameworks, automation suites and QA team from the ground up. Your work will shape how every product is built, tested and released, so our engineering and product teams can ship faster and with confidence.

You’ll work with AI-native tools, cloud-based products and a talented team that values ownership, precision and impact. 136,000-163,000 CAD Our Benefits and PerksKnotch is a fully remote company. 10+ company-paid holidays Wellness and work-from-home perks We commit to daily work towards leading with empathy, reducing bias through periodic training, and engaging with and uplifting communities of marginalized groups. We condemn all forms of racism and discrimination on the basis of race, religion, ethnicity, nationality, gender identity, sexual orientation, age, marital status, pregnancy or parenthood status, veteran status, disability status, or any other identifier. We encourage all employees, clients, investors, candidates, vendors, and friends of Knotch to deliver honest feedback directly or anonymously so that we may always seek to improve as an organization dedicated to diversity, equity, inclusion, and belonging. #

📌 Qa Manager (Winnipeg)
🏢 Knotch
📍 Winnipeg