Direct reverse logistics workflows through carrier platforms and internal systems, investigating discrepancies while maintaining accurate records and service standards.

This Reverse Logistics Supervisor oversees client-requested and carrier-initiated returns, transfers, and OS&D; activities. You will coordinate freight tendering, shipment monitoring, receiving reports, and communications with Clients, Metro Claims, and Operations. The work requires consistent processes, timelines, documentation, and warehouse quality standards.

Key Responsibilities

Investigate discrepancies through carrier platforms and internal systems

Prepare receiving reports and maintain complete documentation

Manage BOLs for returns to correct vendors

Coordinate inbound receiving with departments and vendors

Oversee SOP compliance across RVL warehouse operations

Requirements

Five years of warehouse experience

Two years in a leadership role, preferably within Lastmile

Knowledge of TMS and transport routing software

Previous WMS experience

Customer centricity and problem-solving decision making

Use reverse logistics expertise, carrier systems, and warehouse leadership to maintain compliant, accurate, and timely returns processing.

📌 Reverse Logistics Warehouse Lead (Winnipeg)
🏢 Metro Supply Chain Group
📍 Winnipeg