Lead structured customer onboarding as a SaaS Implementation Consultant I at Brex’s Vancouver office. Use organization and communication to keep implementations moving.
This Commercial team opportunity supports small to mid-sized customers as they adopt Brex Empower. You will organize meetings, manage action items, assist with timelines, coordinate handoffs, and contribute to a seamless implementation experience. The role also offers exposure to spend migration, training, integration concepts, and process improvement.
Key Responsibilities
Organize meetings, agendas, notes, and implementation action items
Assist timelines and deliverables throughout customer implementations
Coordinate handoffs with basic relationship documentation
Provide change-management templates and supervised training
Share client-experience feedback supporting process improvements
Requirements
Four-plus years in a customer-facing SaaS environment
Project coordination or structured implementation exposure
Robust communication across customers and internal stakeholders
Comfort working across technical and non-technical workstreams
Collaborative, organized, detail-oriented approach with urgency
Bring project coordination, communication, and implementation discipline to help Brex customers reach confident, supported go-live outcomes.
📌 SaaS Project Implementation Consultant (Winnipeg)
🏢 Brex
📍 Winnipeg