Drive strategic customer commitments, delivery performance, and executive decisions as a Senior Customer Program Delivery Manager with Coherent Corp. This is a hybrid role.

You will establish operating cadences for strategic customers and provide fact-based visibility into program health. The position coordinates accountable owners, acceptance criteria, risks, recovery plans, and decisions across global cross-functional teams. Coaching and mentoring strengthen planning, escalation, and risk management discipline.

Key Responsibilities

Run weekly customer reviews covering commitments and risks

Maintain consolidated program health and risk registers

Communicate status and risks to leadership teams

Present customer impact and decisions during executive reviews

Coach cross-functional members in planning and escalation

Requirements

Five to ten years of program management experience

Proven on-time delivery across complex programs

Ability to influence without direct authority

Experience leading diverse teams across regions

Executive presence and sound judgment under pressure

Use customer leadership, executive communication, and cross-functional delivery expertise to strengthen strategic programs at Coherent Corp.

📌 Senior Customer Program Delivery Manager (Montreal)
🏢 Coherent
📍 Montreal