Apply strategic, operational and analytics standard processes to secure agreement from multiple partners for long-term solutions, and influence leaders across the Trust organization; building culture, establishing standards, and achieving goals.

Drive analysis of key problems to identify the next big opportunity to improve customer experience and trust for buyers & sellers on the platform.

You will be responsible for monitoring the metrics and understanding the root causes behind the metric’s movement.

demonstrate strong commitment towards goals and driving complex projects focused on reducing customer contacts, improving cost, quality, customer experience, and delivering bottom line savings.

Is a strategic thought leader that understands the importance of analytics, design, and research; and how they all fit into building new processes and deploying new technologies

Has strong analytical/data science skills to dive into data and identify root causes

Builds models (analytics & machine learning) to segment users on the platform

Applies statistical, machine learning & deep learning techniques to build solutions to solve complex trust problems

Demonstrates data effectively

Sets aggressive personal and team goals

Quantitative Research, Analytics, Data Science)





Deep data analysis expertise with the ability to find the trends and implications within data to inform sound decisions

Deep understanding of ML domains, algorithms and best practices

Strong programming (Python/R) and data engineering skills

Creative problem-solving skills

Experience acting as the voice of the customer and channeling many points of view, synthesizing them to drive alignment even in times of friction or disagreement

Experience communicating insights through data with senior-level executives

Strong customer and stakeholder empathy

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eBay is an equal chance employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected].

We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. #

📌 Senior/Staff Data Scientist (Toronto)
🏢 eBay
📍 Toronto