Support Marcon employees with Microsoft 365, Intune, identity access, and endpoint troubleshooting across Vancouver’s office and field environments.

This Senior IT Support Specialist position combines hands-on service delivery with workplace technology ownership. Reporting to the Head of IT, you will help employees use dependable devices, applications, meeting rooms, and approved digital tools. Your work will include Microsoft 365 administration support, service requests, deployments, security awareness, and collaboration with systems administrators.

You will assist executives, office colleagues, and construction site teams with patience and professionalism.

Key Responsibilities

Serve as Vancouver’s primary point of contact for IT support

Support Microsoft 365, endpoint devices, and workplace applications

Manage hardware, software,



and meeting room technology requests

Help employees adopt approved tools including Claude

Support phishing awareness, compliance, and access management

Requirements

Seven or more years supporting desktops, endpoints, or IT environments

Robust knowledge of Entra ID, Intune, Exchange Online, and networking

Experience supporting Teams Rooms and Neat Bar devices

Excellent communication and responsive customer service skills

Familiarity with responsible AI tool use and adoption

Apply your Microsoft 365, endpoint, identity, and service management expertise to Marcon’s employee technology experience.

📌 Senior Microsoft 365 Support Analyst (Winnipeg)
🏢 Marcon Construction
📍 Winnipeg