TD Banking Customer Experience Associate (Montreal)

TD Banking Customer Experience Associate (Montreal)

11 Nov
|
TD Bank Group
|
Montreal

11 Nov

TD Bank Group

Montreal

Serve TD customers in Saint-Léonard through accurate financial transactions and thoughtful banking advice. This 18.75-hour role supports Personal and Commercial Banking.

As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct. You will also resolve concerns and support a positive branch experience.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes




- Connect clearly with customers about banking processes

Requirements:

- High School diploma or one-plus years’ relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and effective communication skills

Bring customer service, transaction accuracy, and banking solution knowledge to TD’s Personal and Commercial Banking team.

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📌 TD Banking Customer Experience Associate (Montreal)
🏢 TD Bank Group
📍 Montreal

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