Lead global talent development at Twilio remotely from Ontario, British Columbia, or Alberta, using learning strategy and AI-driven tools.

As a Senior Program Manager, Talent Development, you will design, deliver, and optimize development experiences for Twilions worldwide. The work combines instructional design, facilitation, learning analytics, and strategic advising. Reporting to the Senior Director of Talent Development, you will guide flagship initiatives while supporting scalable learning solutions across business units.

Key Responsibilities

Design and evolve high-visibility global talent development programs

Advise HRBPs and senior leaders on capability gaps

Own needs assessment through measurement and iteration

Define global learning strategy and close critical skill gaps





Maximize engagement through communications, recognition, and career mobility support

Requirements

Bachelor’s degree; advanced degree or certifications preferred

10+ years in learning and development, design, and facilitation

7+ years in digital learning innovation

2+ years applying artificial intelligence in learning and development

Learning analytics, vendor management, and cross-functional leadership experience

Bring strategic talent development leadership, instructional design, and learning analytics to Twilio’s global workforce.

📌 Senior Talent Development Program Manager (Winnipeg)
🏢 Wwshemi
📍 Winnipeg