Welland Toyota located in the beautiful Rose City Welland is looking to add an all star Appointment Coordinator to join our award winning team!

Job Overview

Welland Toyota is seeking a highly organized and detail-oriented Appointment Coordinator to join our team. The ideal candidate will play a crucial role in managing appointments and ensuring smooth communication between clients and our service providers. This position requires excellent interpersonal skills, the ability to multitask, and a commitment to providing exceptional customer service.

Duties

- Schedule and confirm appointments for clients, ensuring optimal use of time for both clients and service providers.
- Maintain an organized calendar and manage changes or cancellations efficiently.
- Communicate effectively with clients via phone, email, or in-person to address inquiries and provide information about services.
- Collaborate with team members to ensure all necessary preparations are made for upcoming appointments.
- Update client records and appointment details in the database accurately and promptly.
- Follow up with clients post-appointment to gather feedback and ensure satisfaction.
- Assist in administrative tasks as needed to support overall office operations.

Requirements

- Proven experience in a customer service or administrative role is preferred.




- Robust organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently as well as part of a team.
- A positive attitude and a commitment to providing outstanding service to clients.
- Flexibility to adapt to changing priorities and schedules.

Why work for Welland Toyota & The Willowdale Auto Group? At Welland Toyota & The Willowdale Auto Group, we want you to succeed! We create an environment where work feels like home away from home. We promote within and have many success stories in our group. We provide excellent training and hands on help to help you further your future. We are an equal opportunity employer and want nothing but the best for our team!

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Service Appointment Coordinator (Welland)
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