Build leadership capability through Groundworks’ six-month Service Manager training program, gaining hands-on experience across service operations, customer service, and branch performance.

The Service Manager in Training develops technical, operational, financial, and leadership skills under Service Manager and branch leadership guidance. You will partner with Service Technicians and Service Advisors while learning team leadership, sales performance, customer relationships, and profitability. Successful completion prepares you for promotion into a Service Manager position.

Key Responsibilities

Complete training modules and demonstrate leadership competency

Support daily service department management

Coach technicians and advisors toward performance

Monitor productivity, quality, satisfaction,



and metrics

Support scheduling, workflow, inventory, and branch operations

Requirements

Two to four years of leadership experience

Leadership experience in home services, operations, or related industries preferred

Robust interpersonal, coaching, and communication skills

Excellent organizational, problem-solving, and decision-making abilities

Willingness to travel during training and relocate

Develop service leadership, financial understanding, and operational judgment through Groundworks’ structured path to Service Manager promotion.

📌 Service Manager Training Program (Winnipeg)
🏢 Groundworks
📍 Winnipeg