Cloud documentation expertise meets customer-centered writing at Okta, creating transparent guidance for identity and access management products. In-person onboarding is required initially.As a Senior Technical Writer, you will create practical content helping customers adopt and deploy Okta solutions. You will work with engineers, product managers, designers, QA, Support, and customer success professionals. The work includes developer and administrator documentation, API content, release notes, and documentation shaped by customer feedback.Key Responsibilities:




Design and deliver accurate developer and administrator documentationCollaborate with cross-functional teams to ensure content qualityFollow documentation guidelines for high-quality contentPrioritize projects while supporting multiple engineering teamsReview API documentation with developersRequirements:
Four or more years documenting Cloud or Enterprise productsExperience with topic-based writing and minimalismExperience documenting SDKs, CLIs, REST APIs, and developer toolsExperience with Markdown, code editors, Git, and GitHubExperience using Oxygen or similar DITA authoring toolsBring cloud documentation, API writing, and customer feedback skills to Okta’s global technical content work.
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📌 Senior Cloud Technical Writer (Winnipeg)
🏢 Okta
📍 Winnipeg