Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel welcome, feel comfortable and feel healthy.

This team is among our most confident and detail-oriented team members in our building. Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. Provide exceptional customer service to retail operations (cafe and pro-shop)

Responsible for all sales transactions

Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service

Must be available Monday - Friday, 4:30AM-12:30PM

Hourly wage range: $The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

High School Diploma or equivalent experience is considered an asset.



Additional certifications or workshops related to customer service is strongly preferred

1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

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📌 Associate, Store Staffing (Ottawa)
🏢 MOVATI Athletic
📍 Ottawa