Lead enterprise platform implementations and integrations in person from Planned’s Montreal headquarters. Own strategic program delivery, stakeholder alignment, and account performance.

Planned seeks an Enterprise Technical Program Manager for a dedicated enterprise account. You will connect client stakeholders with Product, Engineering, Customer Success, Operations, Event Operations, Supply, and Finance. The role combines program leadership, workflow improvements, platform adoption, and event execution support.

Key Responsibilities:

Own the client’s event program success and performance

Lead implementation, integration, and operational improvement projects

Translate client needs into technical and operational requirements

Manage plans, timelines, risks, dependencies,



and communications

Coordinate cross-functional teams and successful event execution

Requirements:

Experience in technical program management, implementation, or enterprise SaaS

Experience leading complex cross-functional projects

Robust project and stakeholder management skills

Ability to translate business needs into technical requirements

Willingness to travel up to 20%

Bring technical program management, enterprise stakeholder leadership, and implementation expertise to Planned’s Montreal-based account team.

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📌 Technical Program Manager - Customer Success (Montreal)
🏢 Planned
📍 Montreal