Improve IDC performance through communication, conflict resolution, and change enablement at Intelcom | Dragonfly. Engage partners, stations, and leaders across operations.

As an IDC Business Partner, you maintain transparent communication about policies, tools, services, expectations, KPIs, and compensation models. You address partner concerns constructively, facilitate performance reviews, document interventions, and escalate follow-up actions when required. Your operational perspective supports collaboration, compliance, quality, capacity, training, and successful adoption of current technologies and initiatives.

Key Responsibilities
Maintain regular communication with IDC partners and stakeholders
Address questions, concerns, and grievances constructively




Execute IDC performance reviews and realize follow-up actions
Challenge quality and capacity gaps with relevant solutions
Communicate and train partners on policies and tools

Requirements:
Robust communication and influence capabilities
Conflict-resolution and negotiation skills
Professional judgment in compliance-related situations
Ability to monitor KPIs and document action plans
Solid team-player and relationship-building abilities

Apply communication, performance management, and change-enablement skills to strengthen IDC collaboration and operational results for Intelcom | Dragonfly.

📌 Idc Operations Performance Partner Moncton (Canada)
🏢 Intelcom
📍 Canada