Support Noble teammates as a customer-focused Help Desk Analyst at Head Office, troubleshooting Windows endpoints and Microsoft 365 services. This is a six-month contract.

You will provide first-line IT support across Noble's business. The hands-on position covers ticket triage, endpoint configuration, cloud applications, network connectivity, and access issues. Success depends on courteous communication, accurate documentation, and effective troubleshooting for end users.

Key Responsibilities
Respond to, triage, and resolve BMC FootPrints support tickets
Set up, image, and reconfigure Windows endpoints
Support Outlook, Teams, OneDrive, and SharePoint users
Troubleshoot networks, mobile devices, printers, and RF workstations
Monitor Proofpoint threats and participate in after-hours support

Requirements:
Related university degree or college diploma
Three or more years of hands-on IT support experience
Windows, desktop hardware, and endpoint imaging knowledge
Microsoft 365 and basic networking knowledge
Active Directory, mobile device, and printing support experience

Apply your Microsoft 365, Windows, ticketing, and customer service skills as Noble's Help Desk Analyst at Head Office.

📌 Help Desk Analyst Microsoft 365 Vaughan (Canada)
🏢 Noble
📍 Canada