Coordinate HVAC service schedules from Johnson Controls' Red Deer office, using customer communication and technician coordination to support timely completion.

Under the Service Manager's supervision, this coordinator receives service requests, schedules technicians and mechanics, and communicates service plans. The work supports preventative maintenance, monthly forecasting, customer follow-up, and accurate call management. Daily coordination helps resolve concerns and progress completed jobs through business processes.

Key Responsibilities
Receive scheduled and unscheduled customer service requests
Coordinate technician labor schedules with customer needs
Communicate service plans directly to customers




Provide technicians with daily schedules and debrief activities
Maintain customer account information in NxGen

Requirements:
High school diploma or equivalent
Two to five years of service scheduling experience preferred
Robust organization and attention to detail
Effective interpersonal communication with internal and external clients
Ability to prioritize multiple projects and issues

Apply scheduling, customer service, and technician coordination skills as an HVAC Service Scheduling Coordinator with Johnson Controls.

📌 Hvac Service Scheduling Coordinator Acme (Canada)
🏢 Johnson Controls
📍 Canada