Elevate customer success at TrustArc as an Implementation Manager. Specialize in guiding clients to effectively utilize privacy management software while ensuring seamless system integrations for comprehensive outcomes.

In this role, you will manage enterprise implementations and be the trusted advisor for a portfolio of clients. You will train teams to use TrustArc's AI-powered features and integrate them into existing systems. Your aim is to drive platform adoption and empower customers to independently maximize their privacy program.

Key Responsibilities
Oversee enterprise implementations from kickoff through lifecycle
Train customers on TrustArc platform configuration
Drive platform adoption across client portfolios




Teach usage of AI-powered features and integrations
Organize and manage customer feature requests

Requirements
5+ years in SaaS implementations or Customer Success
Robust technical expertise in SaaS architecture and integrations
Familiarity with AI-enabled products and value articulation
Proven project management skills with multi-workstream experience
Excellent communication skills with business and technical audiences

Deliver comprehensive support to customers, ensuring they leverage TrustArc effectively for enduring success.

📌 Implementation Manager At Trustarc Winnipeg
🏢 TrustArc
📍 Winnipeg