French bilingual customer service representatives in Chatham deliver expert customer experiences through empathy, communication, and problem solving. Concentrix provides training, technologies, and ongoing support.

This customer service position serves a world-known brand through Concentrix. You will clarify requirements, resolve non-standard issues, use decision-support resources, and maintain knowledge of client products or services. The work also involves accurate account documentation, customer rapport, and participation in satisfaction initiatives.

Key Responsibilities
Clarify customer requirements and resolve non-standard issues
Listen attentively and demonstrate empathy during interactions
Greet customers courteously using agreed procedures




Maintain client product and service knowledge
Track information and document accounts accurately

Requirements:
High school diploma and six-plus months preferred experience
Robust written and verbal communication abilities
Computer navigation and personal computer knowledge
Problem-solving, patience, and attention to detail
Availability to rotate shifts as needed

Build customer satisfaction at Concentrix through French bilingual communication, careful documentation, empathy, and practical problem solving.

📌 French Bilingual Customer Service Representative Blenheim
🏢 Concentrix
📍 Blenheim