Lead equipment service operations through preventive maintenance, workflow improvement and accountable team leadership. Oversee shop and field service supporting reliable rental fleet readiness.

This experienced Service Manager leads shop and field service, parts, warranty and equipment maintenance. The position strengthens processes, systems and team capabilities across the department. Success requires service operations expertise, confident decisions and high standards for safety, service and performance.

Key Responsibilities:
Lead shop, field service, parts and warranty support
Oversee scheduling, work orders, inspections, repairs and equipment preparation
Monitor availability, downtime, productivity and repair turnaround
Establish SOPs, standards and continuous improvement practices




Coordinate communication across Service, Operations, Sales and vendors

Requirements:
Five-plus years in service or fleet maintenance management
Experience leading technicians, workflow and service performance
Understanding of maintenance, repairs and preventive maintenance
Experience with warranty processes, parts and cost control
Valid driver's licence and acceptable driving record

Bring equipment service leadership, process discipline and safety focus to strengthen fleet readiness, customer equipment reliability and department performance.

📌 Equipment Service Operations Manager Kitchener (Canada)
🏢 National Rent-All
📍 Canada