Lead onboard crew readiness at Armstrong Collective in Vancouver, using people leadership and workforce planning to support Rocky Mountaineer and Canyon Spirit.

The year-round Crew Manager leads an assigned onboard crew group and reports to the Director, Planning & Logistics. This role develops crew capability, manages performance, supports attendance, and maintains operational readiness. Success requires coaching, conflict resolution, sound judgment, and analytical decision-making.

Key Responsibilities:
Lead coaching, recognition, investigations, and progressive discipline processes
Support onboarding and integration with Training and Onboard Leadership
Manage attendance, accommodations, and return-to-work plans
Maintain crew availability, qualifications, restrictions, and fitness records




Support staffing disruptions and irregular operations

Requirements:
Three to five or more years of people leadership experience
Post-secondary education or equivalent related experience
Experience managing performance, employee relations, and investigations
Experience with disability management and workers’ compensation claims
Vancouver-based, hybrid, adaptable, travel, weekend, and on-call availability

Bring coaching, workforce readiness, attendance management, and operational judgment to Armstrong Collective’s onboard crew leadership team.

📌 Crew Manager Workforce Readiness Vancouver
🏢 Canyon Spirit
📍 Vancouver