Lead onboard crew readiness at Armstrong Collective in Vancouver, applying people leadership and workforce planning in a hybrid corporate office setting.

As Crew Manager, you will lead an assigned onboard crew group for Rocky Mountaineer and Canyon Spirit. The role develops capability, manages performance, and supports availability, qualifications, compliance, and fitness for duty. You will partner with Planning & Logistics, People & Culture, Health & Safety, Training, and Onboard Leadership to maintain consistent standards and operational continuity.

Key Responsibilities:
Maintain accurate crew availability, qualifications, restrictions, and readiness information
Resolve staffing disruptions, sick calls, and irregular operations
Lead coaching, recognition, investigations, and progressive discipline processes




Coordinate onboarding and integration with Training and Onboard Leadership
Use reporting to identify efficiency and process improvements

Requirements:
Three to five plus years of people leadership experience
Experience supporting workforce planning, scheduling, or availability management
Experience managing performance, employee relations, and investigations
Proficiency with HRIS, workforce systems, Microsoft Office, and reporting tools
Ability to work hybrid, travel, and provide seasonal on-call support

Bring workforce readiness, coaching, reporting, and operational judgment to Armstrong Collective’s onboard crew leadership team.

📌 Crew Manager Workforce Readiness Vancouver
🏢 Armstrong Collective
📍 Vancouver