Customer Experience Associate Dieppe (Canada)

Customer Experience Associate Dieppe (Canada)

11 Nov
|
TD Bank Group
|
Canada

11 Nov

TD Bank Group

Canada

Serve TD customers in Dieppe, Recent Brunswick, processing financial transactions accurately while recommending banking solutions tailored to their needs.

As a Customer Experience Associate, you will support TD Canada Trust's frontline banking service. You will process deposits, withdrawals, and bill payments while explaining relevant products, services, and processes. The position also involves resolving concerns, promoting banking solutions, and connecting personally with customers.

Key Responsibilities
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete processes promptly




Advise customers clearly on banking solutions and processes

Requirements:
High School diploma and one year relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Accurate, detail-oriented communication across changing priorities

Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust's Dieppe branch service team.

📌 Customer Experience Associate Dieppe (Canada)
🏢 TD Bank Group
📍 Canada

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