Coordinate patient schedules for Bayshore HealthCare in Chatham-Kent, using Procura, customer service, and transparent communication with care teams.

This casual Client Scheduling Coordinator role connects patients, families, staff, and funder organizations. You will process referrals, assess service needs, and assign care providers according to client needs, geography, skills, and availability. Accurate documentation and prompt issue resolution support ongoing service delivery.

Key Responsibilities
Communicate professionally with patients, families, staff, and funders
Process referrals and updates in Procura
Assess service needs with supervisors and field employees
Assign providers and coordinate consistent caregiver schedules




Document records and resolve concerns through escalation pathways

Requirements:
Secondary school diploma
Two years of related customer service experience
Healthcare customer service experience preferred
Excellent computer, Microsoft Office, internet, and EMR skills
Solid English communication, organization, and problem-solving abilities

Bring scheduling expertise, accurate documentation, and thoughtful client communication to Bayshore HealthCare's patient care coordination team.

📌 Client Scheduling Coordinator On Call Alton
🏢 Bayshore HealthCare
📍 Alton